Fulfillment App
2017
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THE OPPORTUNITY
During my time at Deloitte Digital, our team worked with Casey's, one of the top 5 pizza distributors in the U.S., to design a B2B Android app leveraging Zebra device barcode scanning capabilities for in-store use by Team Members to fulfill online customer orders with ease.
The Challenge
Transform the team member experience, enhance the guest experience, and unlock growth for the business. This included streamlining routine tasks, providing real-time information, increasing labor efficiency, optimizing resource planning, and increasing order volume per TM.
My ROLE
Lead Product Designer at Deloitte Digital
Scope & Ownership
Design System, UI, Prototypes, IxD. Collaborated on Environmental Report, User Interviews & Usability Testing
THE Team
UX Researcher, Engagement manager
Platforms
Android Mobile App (Zebra Handheld & Wearable Device)
VIdeos
My protoypes
Full prototype demo
Clarifying the objective
Defining the problem
User Research & Insights
Design iterations
Authentication / Sign in flow
"Shopping List" page
Product Details page
Substitution Details - Shopping List page
Design System - "Team Member Enablement"
Potential future enhancements
Add item to order
Edit an already completed/picked order
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